Instant NOL Card Balance Check Online 2025 | RTA Site & SMS

Are you tired of getting stuck on the Dubai Metro due to the laziness of checking your Nol card balance? As part of Dubai transport, as a guest or citizen, and want a smooth journey, you must check your card balance. No worries, you can check your card balance with a few clicks. You get a guide of all types of cards and every detail about how to check the card balance.

When there is no balance on your card, you cannot travel on the metro, train, or any other transport in Dubai. NOL card balance check via the RTA website, metro stations, or SMS.

NOL Card

Now, you enter your NOL card ID and get all the information and balance about your card! 


You get your current balance and information details with this form in a few steps. It’s not a big deal. Follow these steps for NOL Card Balance Check with Number

Step 1: Enter your NOL Card ID

In the labeled box “NOL Card Tag ID,” type the NOL card’s 14-digit ID into the box.

Step 2: Submit Form

“Check NOL Card Balance” button should be clicked.

Step 3: Verify your balance on the RTA network.

On the RTA official website, select “Check NOL Balance,” type in your “NOL ID,” and then click “Search.”

NOL Card Balance Check via RTA Website

A NOL card is a rechargeable electronic ticketing smart card introduced by the Dubai Road and Transport Authority to pay fares with prepaid funds. You need to recharge these funds before they are depleted; otherwise, it may create travel issues for you. You pay for your journey by tapping your card on the reader at metro stations, buses, trains, or water buses, because it’s a contactless card, which reduces the need to insert it into the machine.

NOL cards are designed in four types, and each design of the card suits different users according to their needs. Below are the card types:

Silver card

It is the most widely used card. Many commuters use this card for transportation. It is known as a ‘regular’ card. It is accepted for both RTA transportation and non-transportation services. It offers a balance of flexibility. 

Cost of card: If you need to purchase a new silver card, you pay Dh25. Included Dh19 credits in this. 

Maximum card balance: Anonymous users can only load a maximum of Dh1,000 onto the cards, while registered users can charge up to Dh5,000 and link their custom cards to Emirates IDs. 

Validation period: Five years

Silver Card
The gold card

The gold card

It is similar to a silver card, but it gives passengers access to the gold cabinets on the train and metro. It is accessible to all RTA transportation.

Cost of card: Pay Dh25 to purchase a new gold card. Included Dh19 credits in this.

Maximum card balance: Dh1,000 can be charged by anonymous users, while Dh5,000 can be loaded onto cards by registered users.

The Red ticket

The red ticket is good for tourists and travellers who do not need to travel daily on the metro. It is a red paper ticket that can be valid for on-time transportation. Metro, tram, and buses are available for customers to purchase this. 

Cost: Each ticket costs Dh2.

Maximum balance: The ticket can be used for ten trips or up to five tickets per day.

Validation period: It is best for ninety days or ten journeys.

The Red ticket
Personal card/ Blue card

Personal card/ Blue card

A personal card is known as a blue card. Compared to the other two cards, it connects to the Emirates ID, allowing card users to recover their balance in the event of a card loss.

Cost: The personal card costs Dh70, plus an extra Dh20 in credit.

Maximum card balance: It allows users to spend up to Dh5,000..

Validation period: Five years

You activate this digital card on your Huawei and Samsung phones. Huawei users use the NOL pay app to pay with this card, which can also be used to pay at stores and well-known locations like parks and the Etihad Museum.

You need to be informed of your balance on the NOL card for a smooth and extraordinary travel experience. Below are five methods and their guides that you can easily use to check your balance.

You can check the RTA card balance online on the RTA official site without leaving your comfort zone. Follow these steps:

Step 1: You access the RTA website from rta.ae.

Step 2: Reach the “Public Transport” area of the homepage.

Step 3: Click “Check NOL Balance.”

Step 4: Enter the 10-digit NOL tag ID that was appended to your NOL card using the keyboard.

Step 5: Conduct the investigation.

After the completion of the process, you will get all details like NOL card balance, expiry date, transaction history, and any pending credits.

The mobile app provides relaxation in checking your balance easily without searching any website.

Step 1: The RTA NOL app can be downloaded from the Apple App Store for iOS, the App Gallery for Huawei devices, or the Google Play Store for Android.

Step 2: To log in, launch your app and input your password and card ID.

Step 3: The “Check Card Info” button must be clicked. 

Step 4: As previously stated, you input your NOL tag ID.

Step 5: The screen will show your remaining balance along with other pertinent data.

For people who would rather use their smartphones for convenience, this approach is ideal.

If we don’t have internet at any place and want to check the NOL card balance. How do we check it? Without any hesitation you check your balance via SMS in a few steps.

Step 1: Ensure your phone number is linked to your NOL card first.
Step 2: Send a message on 511 with your NOL ID.
Step 3: After registering, simply text “Balance” or “Bal” to 511.

This is a convenient choice when you’re on the go because you will receive a text message with your balance and transaction history.

When you are at the metro station and suddenly think to inspect your NOL Balance. Look at the Metro card reader machine.

Step 1: At the metro station, you locate the nearest vending machine.
Step 2: Place your NOL card into the machine’s card reader hole.
Step 3: Select the “Check Balance” menu item that shows up.
Step 4: Give the machine time to handle your request.

Any merchant shop will allow you to check your balance as well. For this, here’s the guide. You go to any merchant shop and ask them to check your NOL card balance, they ask you to tap or show your card on the card reader machine. You see the screen of your current balance, without any information like transaction history or other information.

It is used for public transportation. It allows users to travel in Dubai everywhere they need on the metro, buses, or trams. You can look up where you’ve spent your card balance. You get all transaction records, including trips taken, top-up amounts, and dates, with a few steps.

Our incredibly easy card history check guide is right below, and it will allow you to retrace your NOL card adventures.

  • Navigate to the page where your card transaction history is displayed.
  • Enter your NOL tag ID.
  • Obtain a human verification score.
  • Press the “Next” button.

The RTA App makes it simple to view your transaction history if you prefer not to do so via the website. With its below easy steps, you get history in seconds.

  • Step 1: Install and download
  • Make sure your smartphone has the RTA NOL App installed. When you are not, get it to the app store of your choice, like iOS or Android.
  • Step 2: Sign in
  • Launch the application and enter your login information. You must create an account using information such as your NOL card number if you haven’t already.
  • Step 3: Go to “My Account.”
  • Go to “My Account” or a comparable section after logging in.
  • Step 4: Choose “NOL Balance.”
  • You see the balance of your NOL card.
  • Step 5: Examine Your Balance History
  • Search for a tab or choice that says “Transaction History,” “Balance History,” or a comparable term.
  • Step 6: Choose a Range of Dates
  • To see your transaction’s details, select a time or range.
  • Step 7: Examine the Past
  • The list of all the transactions made with your NOL card, which is shown to you, includes the credits and debits.
  • Step 8: Save or Download
  • You may be able to download or store your transaction history for later use with certain apps.
  • Step 9: Log Off
  • Make sure to log out after reviewing your balance history, particularly if you’re using a public device.

Buying an NOL card and recharging it are easy. The Dubai Road and Transportation Authority ensures that every tourist can get in and out easily. The official RTA website and the NOL app allow online card registration. To purchase the card, choose the option that best fits your needs and schedule.

Whether you are facing some issues with your card, like recharge, malfunction, or loss of the card. You have a customer service option from the Dubai Road and Transportation Authority. Its team is available 24/7 to answer your queries, no matter what time.

Contacting RTA for Assistance

When you lose your card or want to report or resolve any card-related issues, through various channels, you can reach out to RTA:

Call Center: For immediate assistance, call their 24/7 call center at 800 90 90. You can reach them at +971 4 605 1414. 

Email Support: You can also contact [email protected] for any queries or complaints. 

Social Media platforms: You can submit your queries on social media.

It’s the links to their official social accounts:

Customer Service Timings

The RTA call center is open twenty-four hours a day. If you want any person for services, contact them during these hours.

  • Contact Monday to Thursday: 07:30 AM to 03:30 PM 
  • For Friday: 08:00 AM to 12:30 PM.

Would any correspondence or documents need to be sent by fax? +971 4 206 5555 is the fax number for the RTA.

The NOL card is an easier way to travel in Dubai. Before each trip, make sure to check and recharge your card. Here are some benefits of the RTA NOL card:

Works on All Transport

You don’t need to buy a red ticket for each trip when you have cards. It is accessible on every transport like buses, metro, water buses, parking and trams. Plus, you also use them in parking at shopping malls or all. 

Saves Your Money

If you are a daily commuter or tourist, it charges lower fares for public transport. Buying of card is cheaper than buying tickets daily. 

Easy Top-Up Options

At the metro station, RTA office, park, pharmacies, and convenience stores, you can add payment easily, making it easy to travel.

Use for Everyday Purchases

When you go to the supermarket, convenience shop, parks, or any other place, you want to pay for parking, so you pay for it with your NOL card easily.

Track Your Travel

You track your travel expenses by checking your balance. You get your travel track record history to see where you spent your card balance. 

Dining Convenience

In some restaurants in Dubai, you can pay for your meal with NOL easily.

Fill Your Vehicle’s Tank

At gas stations, you pay for fuel with an NOL card, like EPCO and ENOC.

Discounts for Certain Groups

It offers special discounts for seniors, students, and people with disabilities, which is very beneficial for continuing with the card.

Healthcare Appointments

For medical facilities and getting a doctor appointment, you can use them easily.

FAQs

You use the RTA website and app, or the ticket machine at any Metro station, to check balance.

Yes, you download the RTA Dubai app. Check your balance from your phone.

If your balance is zero, your NOL card cannot work, and you can’t travel via the card. 

Conclusion

The NOL card can be used to check your balance and make your trip easier. It’s not just a travel card; it is beneficial in healthcare appointments, saving money, adding fuel in vehicles, dining convenience, and much more. You can check your balance via the RTA website, SMS, Numbers, merchant shops, and metro stations. To enjoy everything in Dubai, you use the current balance on your card. 

Why are you waiting? Enter your card ID and see the full details and balance of your card!